FAQs
Written by Administrator
Tuesday, 01 March 2011 08:36
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Q?
Why should you choose Pro4net Ltd as your IT partner?
A.
Operating in a diverse range of business areas within the public and private sectors, our technology solutions help simplify business challenges. Pro4net Ltd helps organisations by offering IT solutions. Pro4net Ltd is your best source for Original and Approved Products with prices up to 95% less than the List Price. 
 
We include a Life Time Warranty on many products. Clients will save time and money, reducing overall costs, buying high quality products.Every product is guaranteed with the system which is sold for. 
 
Q?
How we buy?
A.
Pro4net Ltd buy large quantities of products worldwide, excess of stock, trade up, so we are able to source high end product at lower prices.
 
Through our partnerships with manufacturer (NW), distributors and resellers worldwide we are able to secure special pricing on high-volume bundles of goods. We also take advantage of overstock and aged inventories, bidding on large quantities of goods and passing the savings on to our clients.
Q?
Our Products?
A.
Pro4net Ltd sells new in Original boxes and New Open box products. New and NOB Original Products are exactly the same as produced by the manufactory. Refurbished products are pre-owned products, tested, cleaned, with 6 months warranty. OEM and NW products are guaranteed to have 100% compatibility with their corresponding Networking equipment.
 
Q?
How to place an order?
A.
Please email or fax your signed Purchase Order to us. Orders must include an order No, delivery address, client’s signature. If you have any question on your order delivery, please contact your Sales Account Manager.
 
All products supplied by Pro4net Ltd are ready for SMARTNET.
 
Q?
Shipping?
A.
We ship worldwide by DHL express with guaranteed delivery in most of countries in 24-48 hours (subject to customs clearance outside EU).
 
Q?
What is a SFP?
A.
The small form-factor pluggable (SFP) or Mini-GBIC is a compact, hot-pluggable transceiver used for both telecommunication and data communications applications. It interfaces a network device mother board (for a switch, router, media converter or similar device) to a fiber optic or copper networking cable. It is a popular industry format supported by many network component vendors. SFP transceivers are designed to support SONET, Gigabit Ethernet, Fibre Channel, and other communications standards.
 
Q?
What is an X2?
A.
The X2 is a 10 Gigabit module. The 10 Gigabit Ethernet or 10GE or 10GbE or 10 GigE standard was first published in 2002 as IEEE Std 802.3ae-2002. It defines a version of Ethernet with a nominal data rate of 10 Gbit/s, ten times as fast as Gigabit Ethernet. 10 Gigabit Ethernet supports only full duplex links which can be connected by switches. The 10 Gigabit Ethernet standard encompasses a number of different physical layer (PHY) standards.
 
Q?
What is a GBics?
A.
Short for gigabit interface converter, a transceiver that converts serial electric signals to serial optical signals and vice versa. In networking, a GBIC is used to interface a fiber optic system with an Ethernet system, such as Fibre Channel and Gigabit Ethernet. A GBIC allows designers to design one type of device that can be adapted for either optical or copper applications. GBICs also are hot-swappable, which adds to the ease of upgrading electro-optical communication networks.
 
Q?
Do the products have the latest software?
A.
A new product comes with the software leaded by the factory. Pro4net do not sell upgrade software licences. We only sell products. Upgrade licences can be bought from any Approved Distributors.
 
Q?
Products Warranties?
A.
All Pro4net’s products come with a warranty.

We offer 3 months warranty for NEW and New open Box products, 6 months warranty for REFURBISHED products. 5 years warranty for any OEM products and 10 years warranty for any NW products. We can extend warranties up to 10 years (ask for details).
 
Q?
NW products and Partnership?
A.
All our transceivers are 100% compatible with major brands like Cisco, HP, Foundry, Extreme, Juniper, Netgear, D-Link, Alcatel-Lucent,
Dell, Nortel (over 60 major brands) and backed by a 10 years warranty. You can become our Partner by filling our Partnership Application Form (to be download from our web). Ask for more details to your Sales Account Manager.
 
Last Updated on Thursday, 08 March 2012 15:23